Privacy Policy
At Ollerton Aesthetics, we are committed to protecting your personal and medical information. This Privacy Policy outlines how we collect, store, use, and share your data in accordance with the UK General Data Protection Regulation (UK GDPR).
1. Who We Are
Ollerton Aesthetic is a medical aesthetics clinic offering non-surgical cosmetic treatments.
All treatments are provided by qualified, regulated, and insured healthcare professionals.
Website: ollertonaesthetics.co.uk
Email: ollertonaesthetics1@gmail.co.uk
Address: 6 Forest Road, New Ollerton, Newark, Nottinghamshire NG229SU
Registration Number: ZB150387 are registered with the Information Commissioner’s Office
(ICO), ensuring full compliance with UK data protection law.
2. What Data We Collect
We may collect the following personal and medical data:
- Full name, date of birth, address, email, and telephone number.
- Relevant medical history, medications, allergies, and lifestyle details.
- Clinical photographs (with consent).
- Consultation and treatment notes.
- Prescription information.
- Appointment and payment history.
- Website usage data via cookies and analytics tools.
3. How We Collect Your Data
We collect data from:
- Online and in-person consultation forms.
- Direct communications (email, phone, website).
- Secure patient management software (Aesthetic Nurse Software).
- Clinical assessments and treatment delivery.
- Prescription records generated during your treatment.
4. How Your Data Is Used
Your data is processed to:
- Provide safe, effective, and personalised treatment.
- Maintain accurate and legally required clinical records.
- Issue prescriptions directly as an independent prescriber.
- Send appointment reminders and relevant aftercare information.
- Ensure regulatory compliance with health, safety, and data protection laws.
5. Patient Record Storage
All records are stored securely using Aesthetic Nurse Software, a GDPR-compliant clinical
software platform.
Security features include:
- Encrypted cloud-based storage.
- Password-protected, role-restricted access.
- Automatic backups and audit trails.
Retention period:
- We retain patient records for a minimum of 10 years from the date of your last treatment, in line with UK clinical guidance.
6. Sharing Your Information
Your data is confidential and only shared when strictly necessary:
- Pharmacies: If your treatment involves a prescription, we may share relevant medical information with a licensed UK pharmacy for safe dispensing.
- Regulators or legal authorities: Where required to comply with UK law or healthcare regulations.
- Secure service providers: We may use trusted partners (e.g. Aesthetic Nurse Software) to securely manage bookings or record keeping. These services are under GDPR-compliant agreements.
- We do not sell or share your personal data with any third parties for marketing purposes.
7. Cookies & Website Tracking
We use cookies on our website to improve functionality and analyse usage. You can adjust your cookie preferences in your browser.
Information collected may include:
- IP address and location.
- Device and browser type.
- Browsing behaviour on our website
8. Your Data Rights
Under the UK GDPR, you have the right to:
- Request access to your data.
- Ask for incorrect data to be corrected.
- Request erasure (where legally appropriate).
- Restrict or object to processing.
- Withdraw consent at any time (e.g. for marketing)
To make a request, contact us at: ollertonaesthetics1@gmail.co.uk
9. Data Security
We take data security seriously. Measures in place include:
- Encrypted storage and software.
- Role-based access for authorised personnel only.
- Secure passwords and system monitoring.
- Regular staff training in data protection.
10. Policy Updates
We may update this Privacy Policy in line with legal or operational changes. The latest version will always be available on our website.
11. Contact Us
For questions, concerns, or data requests, please contact:
The Aesthetic Place
Email: ollertonaesthetics1@gmail.co.uk
Tel: 07540857560.